Privacy Policy

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geral@momentsforyou.pt
+351 914 360 344
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Rua 1 de Maio, 5
4700-272 Braga

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Privacy Policy

01. Introduction

MOMENTS FOR YOU, as part of its commercial activity, needs to collect some personal data from its customers, however, it respects the right to privacy and does not collect any personal information without the prior consent of its customers.

On the other hand, the increasing interaction of our customers through our website also requires, in some cases, the collection of personal information from the user, or in other cases, to improve navigation performance on our website, the collection of data from your computer through small files commonly known as cookies.

The MOMENTS FOR YOU Privacy & Cookies Policy provides a clear understanding of how we collect, use, share and protect our customers' personal data when they use our services or visit our website.

MOMENTS FOR YOU does not sell personal data of customers or users.

02. Responsibility for collecting and processing personal data


Your data will be collected and processed by MOMENTS FOR YOU. This entity is responsible for the processing of personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter GDPR).

For questions related to the processing of your personal data, you can contact MOMENTS FOR YOU through the following means available on the website.

03. Processing and amendment


By providing your personal data to MOMENTS FOR YOU, the customer acknowledges and consents to their processing in accordance with this Privacy Policy and the rules and principles contained in the respective terms and conditions of the services used. To this extent, and with regard to the processing of personal data, the customer must read this Privacy and Cookies Policy.

We inform you that, whenever necessary, we will change this Privacy and Cookies Policy without the need for any prior authorization.

04. What are personal data?


This is any information, of any nature and regardless of its support, relating to a natural person, directly or indirectly, identified or identifiable (data subject).

05. What personal data is collected and processed?


The personal data collected by MOMENTS FOR YOU is limited to that strictly necessary for the purpose of the processing, namely, name, address, taxpayer number, telephone number or email, but other data necessary for the supply of products or services.

06. When and for what purpose do we collect personal data?


The personal data we collect from our customers is requested when filling out forms on our website.

Some personal data is mandatory. MOMENTS FOR YOU will inform you of this obligation. The provision of incorrect or inaccurate data is the sole responsibility of the customer holding it.

The collection and processing of personal data by MOMENTS FOR YOU has the following purposes which we detail below:

  1. Customer Management, since MOMENTS FOR YOU is dedicated to providing services, such as transportation and assembly, through physical stores and the online store, of the items sold by it, the processing of your data is necessary for compliance of the purchase and sale or service provision contract to be concluded or even to carry out pre-contractual measures at the customer's request, such as budgets. 
  2. Marketing or Telemarketing, MOMENTS FOR YOU may process the personal data collected to send the respective holder information about products and services sold by it. This processing of personal data will only be carried out with the express consent of the holder, given in particular when signing up using the form, or when subscribing to our newsletter. If you consent, you will receive marketing communications via email, post, telephone and/or SMS. We may share the personal data collected with third parties that manage social networks, such as Facebook, for the purpose of carrying out marketing campaigns through social networks. Consent to the processing of personal data for direct marketing purposes may be revoked at any time by the data subject.

 

07. Sharing or Transfer of Personal Data

The personal data collected by MOMENTS FOR YOU will be fully protected under appropriate levels of confidentiality, security, and safeguarding.

MOMENTS FOR YOU may use subcontractors for all or part of the purposes identified above, as well as for the maintenance, hosting, and management of its systems and IT equipment, under the terms permitted by legislation governing personal data processing.
These entities will be obliged to maintain confidentiality and ensure data security regarding the personal data to which they have access, and they must not use such data for any other purpose or for their own benefit, nor associate it with other data they possess.

Personal data may also be made available to courts and other competent authorities, in strict compliance with legal requirements.

The personal data collected by MOMENTS FOR YOU will be processed within the European Union.

08. Retention Period of Personal Data

MOMENTS FOR YOU retains personal data for the conservation periods mentioned above and only for as long as necessary, or for the fulfilment of legal obligations to which it is subject.
In any case, once the relationship with the data subjects has ended, their personal data will no longer be processed for commercial purposes.

09. Security and Confidentiality of Personal Data

MOMENTS FOR YOU is committed to implementing all necessary precautions to preserve the confidentiality and security of the personal data collected and processed, preventing it from being altered, damaged, destroyed, or accessed by unauthorised third parties.

Advanced technical and organisational security measures have been developed, particularly concerning information systems.
However, MOMENTS FOR YOU cannot control all risks associated with the use of the Internet and therefore warns of the possible existence of risks linked to its use and functioning, and consequently, to the sharing of personal data through this medium.

10. Rights of the Data Subject

In accordance with current legislation, the data subject has the right to access and rectify their data, as well as the right to request its erasure, object to its processing, and obtain its restriction or portability, insofar as this is applicable.
The data subject may also object to their data being used for customer profiling purposes, in which case they will cease to benefit from personalised offers or services.

The exercise of any of the legally recognised rights must be made by means of a signed letter or email from the data subject, accompanied by a copy of an identity document bearing the signature of the person exercising their right.

These rights may be exercised by contacting MOMENTS FOR YOU directly at:

Registered letter to:
MOMENTS FOR YOU
Rua 1 Maio, 5
4700-272 BRAGA

Or by email to:
geral@momentsforyou.pt

O titular dos dados pessoais, deve ter presente que, em certos casos (como por exemplo, por imperativos legais) o seu pedido poderá não ser imediatamente satisfeito.  De qualquer modo, será informado das medidas tomadas nesse sentido, no prazo máximo de um mês a partir do momento em que o pedido for efetuado.

The data subject should note that, in certain cases (for example, due to legal requirements), their request may not be immediately fulfilled.
In any case, they will be informed of the measures taken in this regard within a maximum period of one month from the date the request was made.

The data subject may withdraw their consent at any time, when applicable, using the channels made available for that purpose by MOMENTS FOR YOU.
However, withdrawal of consent does not affect the lawfulness of processing based on consent previously given, nor the subsequent processing of the same data based on another lawful ground, such as the performance of a contract or compliance with a legal obligation to which MOMENTS FOR YOU is subject.

11. Right to Lodge a Complaint

For any matter related to the collection and processing of data by MOMENTS FOR YOU, the data subject may contact us by email at: geral@momentsforyou.pt

They may also file a complaint with the National Data Protection Commission (CNPD) at the following address: R. de São Bento 148, 1200-031 Lisbon,
regarding how MOMENTS FOR YOU collects and processes personal data.

12. Use of Cookies

As previously mentioned, MOMENTS FOR YOU collects and processes the personal data necessary for the availability and operation of its website, ensuring appropriate levels of security and protection of users’ personal data.

To this end, various physical, logical, technical, and organisational measures have been adopted to protect personal data against disclosure, loss, misuse, alteration, unauthorised processing or access, as well as against any other form of unlawful processing.

Despite the security measures adopted by MOMENTS FOR YOU, users must keep their access codes confidential, not share them with third parties, and follow recommended security practices, such as installing and updating security software (e.g., antivirus).

MOMENTS FOR YOU uses cookies on its website.
Cookies are small text files containing relevant information that the access device (computer, smartphone, or tablet) stores through the internet browser when a website is visited.

The cookies used by MOMENTS FOR YOU improve the performance and browsing experience of users by increasing response speed and efficiency, and by eliminating the need to repeatedly enter the same information.

The placement of cookies helps the site recognise the user’s device on future visits and is essential for proper functioning.
The cookies used on the MOMENTS FOR YOU website do not collect personal information that allows user identification, storing only general information such as the form or country of access and how the user interacts with the site.

Cookies retain only information related to user preferences. Users may, at any time and through their browser, be notified about the receipt of cookies or block their entry into the system.

However, users are warned that refusing the use of cookies may prevent access to certain areas of the MOMENTS FOR YOU website.

13. Cookies Used by MOMENTS FOR YOU

MOMENTS FOR YOU uses different types of cookies, as described below:

  1. Essential cookies: required to access specific areas of the website, enabling navigation and the use of applications such as secure login areas. Without these cookies, the services that depend on them cannot be provided.
  2. Functionality cookies: allow the website to remember user preferences during navigation, avoiding the need to reconfigure or personalise each visit.
  3. Analytical cookies: used to analyse how the user interacts with the site, highlight articles or services of potential interest, and monitor site performance (e.g., most popular pages, navigation efficiency, or error detection). These cookies are used solely for statistical purposes and never collect personal information.

Regarding validity, there are two types:

  1. Permanent cookies: stored on the access device (computer, smartphone, or tablet) within the browser and used whenever the user revisits the MOMENTS FOR YOU site. They are generally used to guide navigation according to the user’s interests, allowing MOMENTS FOR YOU to offer a more personalised service.
  2. Session cookies: temporary cookies generated and available only while the session is active. Once the browser is closed, these cookies are deleted. The information obtained allows session management, problem identification, and an improved browsing experience.

Users may disable some or all cookies at any time. Each browser has its own configuration process, which can be consulted in the help menu. Refusing cookies may prevent the use of certain functionalities on the MOMENTS FOR YOU website.

Additionally, MOMENTS FOR YOU may use cookies when opening newsletters or emails, for statistical purposes, to determine whether they are opened and to track clicks on links or advertisements within the message.
Users can unsubscribe from newsletters or email communications at any time via the specific option provided in the footer of each email.